Privacy Policy

HealthX Canada Inc.

Referral Program Terms & Conditions

Last updated: November 16, 2025

These Referral Program Terms and Conditions (the “Terms”) govern your participation in the HealthX Canada Inc.(“HealthX Canada”, “we”, “us”, or “our”) referral program (the “Program”).

By participating in the Program, you agree to be bound by these Terms, HealthX Canada’s Terms of Use (the “Terms of Use”) and Privacy Policy, each as amended from time to time. If you do not agree, you must not participate in the Program.

In the event of any conflict between these Terms and the Terms of Use, these Terms will govern solely with respect to the Program.

HealthX Canada’s Terms of Use contain a binding arbitration provision and a class action waiver which are incorporated into these Terms and apply to your use of the Program. BY PARTICIPATING IN THE PROGRAM, YOU AGREE TO ARBITRATE ANY DISPUTE YOU HAVE WITH US AND YOU WAIVE THE ABILITY TO BRING CLAIMS AGAINST US IN A CLASS OR REPRESENTATIVE ACTION FORMAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

1. Eligibility

1.1. The Program is open only to legal residents of Canada who are at least 18 years of age at the time of participation.

1.2. You agree not to send any invitation or referral communication to any person under 18 years of age.

1.3. You may not participate in the Program where doing so would be prohibited by any applicable law, regulation, or professional obligation.

2. Definitions

For the purposes of these Terms:

• “Member” means a registered HealthX Canada user or customer.

• “Provider” means a health care provider, clinic, or practice affiliated with or onboarding to HealthX Canada.

• “Friend” means a friend, family member, colleague, or other individual whom you lawfully refer to HealthX Canada under these Terms.

“You” or “your” refers collectively to Members and Providers participating in the Program.

3. Participation in the Program

3.1. To participate, visit https://www.healthxcanada.com and follow the on-screen instructions to refer Friends.

3.2. The on-screen instructions and any promotional materials will describe the then-current referral offer, including any pre-paid gift card or other reward offered (each a “Gift Card”), and any additional terms applicable to such offer.

3.3. By providing a Friend’s email address or sending a Program link, you represent and warrant that:

• You personally know the Friend;

• You genuinely believe they would be interested in the Program and/or the Gift Card; and

• You have obtained any necessary consent required to send the communication.

3.4. No aspect of the Program, including any Gift Card, is guaranteed. HealthX Canada may deny, delay, revoke, modify, or refuse any reward in its sole and absolute discretion, including for suspected abuse, fraud, or ineligibility.

4. Earning Gift Cards and Credits

4.1 For Members

4.1.1. A Member may refer a Friend by sending an invitation message containing a unique referral link (a “Referral Link”).

4.1.2. Subject to these Terms and any applicable promotional terms, a Member may become eligible for a Gift Card only if:

• The Friend uses the Member’s Referral Link;

• The Friend requests an appointment with a new healthcare provider via HealthX Canada in compliance with the Terms of Use; and

• The Friend attends a standard appointment with that provider, as confirmed to HealthX Canada by the visited dental or healthcare office.

4.1.3. Following confirmation, HealthX Canada may provide the Member with a unique link or process to claim a Gift Card and may, at its discretion, provide a Gift Card to the Friend as well, subject to any additional terms in the invitation or promotional materials.

4.2 For Providers

4.2.1. A Provider may refer another practice or provider by following the Program instructions and supplying required information.

4.2.2. Subject to these Terms and any applicable promotional terms, the referring Provider may become eligible for an invoice credit only if:

• The referred practice successfully onboards with HealthX Canada; and

• The referred practice remains active with HealthX Canada for at least three (3) consecutive months, as determined by HealthX Canada in its sole discretion.

4.2.3. Any invoice credit amount, timing, and application shall be determined by HealthX Canada in accordance with the promotion in effect at the time of referral and may be modified, revoked, or cancelled at any time.

5. Referral Rules and Limits

5.1. You may refer as many Friends as you wish, subject to these Terms and to any caps or limits HealthX Canada may impose in its sole discretion.

5.2. Referral Links are personal and issued only to individuals. They may not be sold, licensed, assigned, or otherwise transferred.

5.3. A Friend:

• May use only one Referral Link; and

• May receive a maximum of one Gift Card under the Program, unless we expressly state otherwise in writing.

5.4. Where more than one Referral Link is used or submitted in respect of the same Friend, HealthX Canada will, in its sole discretion, determine which Member or Provider, if any, is eligible for any corresponding Gift Card or credit. HealthX Canada’s determinations are final and binding.

5.5. You may not promote or use your Referral Link on any platform or website that:

• Directs to the HealthX Canada domain, or

• Uses the HealthX Canada name, logo, or any HealthX Canada trademark,

except as expressly permitted by us in writing.

6. Prohibited Conduct and Spam

6.1. You are the actual sender of any invitation or referral communication, and you are solely responsible for ensuring full compliance with all applicable laws, including anti-spam, privacy, and marketing laws in your jurisdiction.

6.2. Referrals must be created and sent in a personal and appropriate manner consistent with normal communications to friends, colleagues, and family. The following are strictly prohibited:

• Bulk email or mass distribution;

• Distribution to strangers;

• Use of purchased or rented email lists;

• Automated messaging, bots, or scripts;

• Misleading, harassing, hateful, obscene, or otherwise inappropriate content.

6.3. You must not:

• Refer yourself;

• Create fictitious, fake, or duplicate accounts;

• Pretend to be your own Friend;

• Use the Program in any manner that is unlawful, fraudulent, abusive, or outside the spirit or intent of the Program.

6.4. We may, but are not obligated to, monitor the Program, block or remove any communications, and suspend or terminate your participation for any suspected non-compliance.

6.5. Indemnity for Spam and Misuse.
If you fail to comply with applicable laws or these Terms (including anti-spam laws), you agree to indemnify, defend, and hold harmless HealthX Canada and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to such non-compliance or misuse.

7. No Warranties; No Guarantees

7.1. No Guarantee of Rewards or Outcomes.
To the fullest extent permitted by applicable law:

• HealthX Canada does not guarantee that you or any Friend will earn or receive any Gift Card, credit, or other benefit;

• HealthX Canada does not guarantee any minimum number of referrals, appointments, bookings, onboarding outcomes, or revenue; and

• All participation in the Program is voluntary and at your own risk.

7.2. “As-Is” Basis.
The Program, Referral Links, any Gift Cards, and any related services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

7.3. Third-Party Terms.
Gift Cards may be issued by third-party issuers and may be subject to the issuer’s terms and conditions, including expiration dates and usage restrictions. HealthX Canada does not control and is not responsible for the acts or omissions of any third-party issuer, and no replacement or reimbursement is guaranteed if a Gift Card is lost, stolen, expired, or not honored by the issuer.

8. Release and Limitation of Liability

8.1. Release.
To the maximum extent permitted by applicable law, you, on behalf of yourself and your heirs, successors, and assigns, fully and irrevocably release and discharge HealthX Canada and its affiliates, officers, directors, employees, contractors, and agents from any and all claims, demands, causes of action, damages, losses, liabilities, costs, and expenses of any kind, known or unknown, arising out of or in any way connected with:

• Your participation or inability to participate in the Program;

• Any use or misuse of a Referral Link;

• Any Gift Card, credit, or other benefit (including non-issuance, delay, modification, or cancellation); or

• Any acts or omissions of any third-party provider, issuer, or Friend.

8.2. Limitation of Liability.
To the fullest extent permitted by applicable law, in no event shall HealthX Canada or its affiliates be liable for:

• Any indirect, incidental, special, consequential, or punitive damages, or

• Any loss of profits, revenue, goodwill, or data,

even if advised of the possibility of such damages, and regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).

8.3. Cap on Liability.
Without limiting the foregoing, to the extent HealthX Canada is found liable to you in connection with the Program, the total aggregate liability of HealthX Canada shall not exceed the lesser of:

• (a) the face value of the Gift Card or invoice credit that is the direct subject of the dispute, or

• (b) one hundred Canadian dollars (CAD $100).

8.4. No Right to Sue (Program-Specific).
To the maximum extent permitted by applicable law, you agree that your voluntary participation in the Program does not create any right for you to commence any action, application, complaint, or proceeding against HealthX Canada in any court, tribunal, or other forum, and that any dispute shall be resolved solely in accordance with the dispute resolution and arbitration provisions set out in the Terms of Use.

9. Limited Rights; Nature of Benefits

9.1. The Program is a discretionary promotional program only. It does not create any employment, agency, partnership, joint venture, or other special relationship between you and HealthX Canada.

9.2. All Gift Cards, credits, and benefits are wholly discretionary, unearned benefits (i.e., gratuitous gifts) provided by HealthX Canada, without contractual consideration. You do not acquire any vested right or entitlement to any reward, regardless of any referral activity.

9.3. Nothing in the Program constitutes wages, salary, compensation, or a guarantee of future payments.

10. Suspension, Termination, and Program Changes

10.1. HealthX Canada may, at any time and for any reason or no reason, without notice or liability to you:

• Suspend or terminate the Program in whole or in part;

• Suspend or terminate your participation in the Program;

• Revoke, cancel, or adjust any earned or pending Gift Cards, credits, or other benefits;

• Deactivate or modify any Referral Link.

10.2. Without limiting the foregoing, HealthX Canada may take any such action if it suspects or determines, in its sole and absolute discretion, that:

• You have violated these Terms or the Terms of Use;

• You have engaged in fraud, abuse, or misuse of the Program; or

• Your participation is inconsistent with the spirit or intent of the Program.

10.3. HealthX Canada may delay the issuance of any Gift Card or credit if it deems it necessary to investigate any suspicious activity.

11. Severability

If any provision (or part of a provision) of these Terms is held to be invalid, void, or unenforceable, that provision (or part) shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions, which will continue in full force and effect.

12. Governing Law and Dispute Resolution

12.1. These Terms are governed by and shall be construed in accordance with the governing law specified in the Terms of Use, without regard to its conflict of laws principles.

12.2. Any dispute, claim, or controversy arising out of or relating to the Program or these Terms shall be resolved solely in accordance with the arbitration and dispute resolution procedures set out in the Terms of Use, including any class action waiver, to the fullest extent permitted by applicable law.

13. Updates to These Terms

13.1. HealthX Canada may update, modify, or replace these Terms at any time, in its sole discretion, without prior notice to you.

13.2. It is your responsibility to review these Terms periodically to stay informed of any changes.

13.3. Your continued participation in the Program after any changes have been posted or otherwise made available to you constitutes your acceptance of the revised Terms, as of the effective date of such changes.